Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for your products?
There is no minimum order quantity (MOQ) for regular purchases. For Private Label and OEM orders, the minimum order quantity is 300 kg per product variant.
Do you offer Private Label and OEM manufacturing?
Yes, we offer Private Label and OEM manufacturing services to meet a wide range of product requirements. With sufficient production capacity, supported by well-equipped facilities and reliable manufacturing processes, we are capable of handling production according to your specifications.
Can you develop customized products or formulations?
Yes, we offer customized product development and formulation services tailored to your specific requirements. Our dedicated R&D team is equipped to handle customization requests and develop solutions based on your product specifications. The process begins with an initial consultation to understand your needs before proceeding with product development.
What types of food and beverage ingredients do you manufacture?
We manufacture a wide range of food and beverage ingredients, including toppings such as Popping Boba, Jelly, and Crystal Jelly, as well as sauce and syrup based products, beverage powders, and various types of tea. Our product range is designed to support cafés, restaurants, beverage businesses, distributors, and food & beverage brands with versatile ingredient solutions.
Do you provide samples before placing an order?
Yes, we provide product samples for customers who would like to evaluate our products before placing an order. Sample availability may vary depending on the product and requirements. Please contact our team at marketing@formosa.id or via WhatsApp at +62 811-8133-788.
What certifications does PT Formosa Ingredient Factory Tbk have?
PT Formosa Ingredient Factory Tbk is supported by a range of recognized food safety, quality, and compliance certifications, including Halal, ISO 22000, BPOM (Badan Pengawas Obat dan Makanan), FSSC 22000, AIB International, and SMETA. These certifications reflect our commitment to maintaining high standards of product quality, food safety, and responsible business practices.
Can you provide customized packaging?
Yes, we provide customized packaging solutions to meet your product specifications and branding requirements. Our team can assist with packaging formats and designs for Private Label and OEM products, ensuring they align with your brand and product needs.
Do you supply products for export?
Yes, we supply our food and beverage ingredients for export markets and are capable of supporting international customers and business partners.
Can I request a quotation for your products?
Yes, you can request a quotation by contacting our marketing team at marketing@formosa.id or via WhatsApp at +62 811-8133-788. Our team will be happy to assist you with product information and pricing based on your requirements.
Do you support large-volume or bulk orders?
Absolutely. We have sufficient production capacity to support large-volume and bulk orders, with solutions tailored to your product requirements and order specifications.
How can I become a distributor or business partner?
You can contact our marketing team at marketing@formosa.id or via WhatsApp at +62 811-8133-788 to discuss partnership opportunities. You can also visit our Partnership page to learn more about our official sub-distributor network.